Privacy Policy

Privacy Commitment
At FloralPromDress.com, your privacy is our priority. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it, ensuring your personal details are handled with care while you shop with us.

Information We Collect
We may collect the following types of information:

  • Personal Information: Your name, billing and shipping addresses, email address, phone number, and payment details.
  • Account Information: Username, password, and other credentials used to access your online account securely.
  • Order Information: Details of the items you purchase, consider, or return.
  • Optional Information: Data such as product reviews, photos, or demographic information that you may voluntarily provide to enhance your experience.

How We Use Your Information
We use your information to:

  • Process and manage your orders.
  • Send you order confirmations, shipping updates, and promotional offers (if you opt-in).
  • Personalize your shopping experience with tailored recommendations.
  • Manage and secure your account.

Cookies and Tracking Technologies
We use cookies and similar technologies to improve functionality, manage your shopping cart, and enhance your browsing experience. These cookies do not store sensitive information like payment details. We may also share website usage data with third-party advertisers to improve services and offer targeted promotions.

Your Choices
You can opt out of marketing emails by clicking the “Unsubscribe” link in any email or by adjusting your preferences in your account settings. Please note, essential communications related to your orders (such as confirmations or shipping updates) will still be sent.

Protecting Children’s Privacy
FloralPromDress.com is intended for general audiences and does not target children under 13. We do not knowingly collect personal information from children. If we inadvertently collect such data, we will promptly delete it in compliance with the Children’s Online Privacy Protection Act (COPPA).

Data Security
We utilize encryption technology to secure your personal and payment information during transactions. Secure pages are identified by a lock icon or “https” in the browser’s address bar.

Your Privacy Rights
For California residents, the California Consumer Privacy Act (CCPA) provides the following rights:

  • Access to Your Data: You can request details about the personal data we collect and share.
  • Request Deletion: You can request that we delete your personal data, with some legal exceptions.
  • Opt-Out of Sharing: While we do not sell personal data, we honor requests to opt out of certain data-sharing practices.

How to Exercise Your Rights
To exercise your rights, please:

  • Email us at contact@FloralPromDress.com.
  • Submit a request via the “Contact Us” form on our website.
    Verification may be required, and we aim to respond to all requests within 45 days.

Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on our website, and significant updates will be communicated directly to you.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or data security, feel free to contact us at:
FloralPromDress.com
815 N Point St, San Francisco, CA 94109
Email: contact@FloralPromDress.com

Thank you for choosing FloralPromDress.com for your prom dress needs!

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